This contract consists of 3 pages and the explanations of the concepts and abbreviations used are given below.

1. Transgoo Turizm Seyahat transportation Tic. Ltd. Şti / will be referred to as "Transgoo" for short

2.Our Websites:

• www.transgoo.com
• www.transgoo.ru
• www.transgoo.de
• www.transgoo.co.uk

3.Definition of Visitor: Person or persons who visit and use the site for informational purposes by reading without providing their personal contact information.

4.Member/Customer Definition:Persons or institutions that use a valid e-mail address and a password by entering the minimum information required to use the site, log in to the site in this way and provide their personal and/or corporate information and service details voluntarily.

5.User: It is the general description of all visitors, members and customers who use the site.

This site is exclusively owned by Transgoo and is responsible for protecting the privacy of its users. In general, this privacy policy applies to all user information collected and used by www.transgoo.com , www.transgoo.ru, www.transgoo.de, www.transgoo.co.uk. This Privacy Policy covers the types of information and data collected by Transgoo on this site; It outlines how they are used and protected. Transgoo confirms that it will fully comply with all the rules in this contract. Thus, depending on the principles contained herein, any information collected by Transgoo; Utmost care is taken to protect it with strict security and confidentiality measures taken by the team of Transgoo's department providing the relevant service. However, this responsibility includes and is limited to the highest level of confidentiality provided under the conditions required by the internet environment. The Site may contain links to sites owned by Transgoo affiliates, subsidiaries or representatives, and other sites that may show that they are sufficiently sensitive to privacy and comply with the standards. However, Transgoo cannot be held responsible for the content or privacy practices of the relevant sites.

By using the site, you agree to the collection and use of your personal information, which can be obtained through the site, by Transgoo and its affiliated companies and representatives. In order to use your member page on the site, you must use your phone number, e-mail address and password. It is recommended that you change your password on your membership page. Moreover; You are responsible for the completeness and accuracy of the information you provide when purchasing any of our services. If you cannot provide the information required to continue your transactions, fully or accurately, it may cause us to not be able to fulfill the service you expect from our website. Transgoo is in no way responsible for any disruption of website use and/or services that may result from your failure to provide your information fully and accurately. Your membership information must always be kept confidential; Transgoo has no responsibility for third parties to access your username and/or password information. Any responsibility arising from your failure to keep this information confidential belongs to you, and Transgoo does not assume any responsibility under any name

We attach importance to the complete and trouble-free execution of our services. For this reason, we process important details such as the date, flight information and address specified by our customers in our company database without any problems, and we perform our service in line with the transportation details and special notes you have specified. Pursuant to the PERSONAL DATA PROTECTION LAW no. 6698, we confirm to you that this data will not go out of our company in any way.

Transgoo hosts all personal information and data provided to it for the use of this Site and the services on the site, on secure servers, and uses various secure techniques to protect it, including transmission and encryption of financial information, if any. The many forms and data mediums you submit information to us; protected by encryption. The information and data you have entered are stored in our system as required by our services and for the period legally required. Accessing or changing the data held by us can be done through member login pages. Your use of these pages; It will mean that you consent to the storage and use of the updated version of the necessary information and data by Transgoo subject to this Confidentiality Agreement

Over time, Transgoo and its affiliated companies and/or their representatives may send a small text file to your computer via the Site. This information is small data that is sent to your Internet browser by the Site server and then stored in your computer's memory. Small texts sent will not harm your system. With this application, your repeated visits to the Site are facilitated. By changing the settings of your Internet browser, you may not accept the sent texts or you can have your browser warn you when a text is sent to your computer. If you reject the texts, the applications you will encounter on our site and other websites may decrease and some features may not work as desired. Transgoo is not responsible for these dwindling apps and glitches.

This Confidentiality Agreement is subject to change Transgoo will announce any changes in the Confidentiality Agreement on the site. All personal and/or membership and/or information sent and/or transmitted to Transgoo through the site are subject to the terms and conditions of the Confidentiality Agreement as amended

If you want to express any opinion about this Privacy Policy, ask a question or report a violation of the Privacy Policy, you can write to info@transgoo.com Transgoo will take the necessary steps to meet these demands.

– Deadline information for Cancellations and Changes is given on the Booking Confirmation page.

– You cannot get a refund for reservations past the cancellation date.

– Cancellations you have made before the cancellation date has passed will be refunded to you with the payment method you have made.

– You can only make changes through our call center for your reservations whose change date has passed.

– By purchasing this service, you are deemed to have accepted the cancellation and change conditions for the vehicle you have chosen.

The www.transgoo.comConfidentiality Agreement will remain valid from 01/01/2022.